Tea Tour

Tea Tour Information

The Celestial Seasonings factory tour is not your average tour experience. We take you into our tea manufacturing facility itself – so you get to be in the heart of the action!

Our free tour takes 45 minutes to complete. After a short video introduction, visitors enjoy a 30-minute walking tour through our tea factory. Tours are guaranteed on the hour for walk-in public. Maximum 45 people per tour. Tickets are first come, first served. Please see below for important information about wheelchair accessibility, minimum age requirements and more. 

While you’re here, be sure to visit our Tea Shop, featuring Celestial Seasonings teas and gifts plus healthful foods and personal care products from the Hain Celestial family of brands. On weekdays, join us at the Celestial Café, where you’ll enjoy a delicious breakfast or lunch in a welcoming environment full of our iconic artwork.

Know Before Your Visit

• Our factory follows strict FDA requirements and Good Manufacturing Practices (GMP) to ensure the safety of our employees and tourists. Please keep in mind these restrictions during your visit at Celestial Seasonings.
• Children under 5 years of age are not allowed on factory portion of the tour.
• Children under 15 must be accompanied by an adult.
• Photography is prohibited in the factory.
• Hairnets and beard nets covering facial hair are required in the factory.
• Food, drinks, gum and glass containers are not allowed in the factory.
• Service animals are not allowed in the factory. 
• Restrooms are not available during the factory portion of the tour.
• Smoking allowed only in designated areas.
• Courtesy wheelchairs are available for guests but they are limited in quantity and are available on a first come, first served basis.  Tour Guides will not be available to push wheelchairs in the factory. 
• Tour participants must allow the tour guide to lead at all times. 
• Prohibited items policy includes items that we determine may be harmful or disruptive to our guests or employees.  Examples of prohibited items include but are not limited to: alcoholic beverages or any illegal substance under state or federal law, weapons of any kind or objects that appear to be weapons (including toy guns such as squirt guns, nerf guns, etc.)  Drones, remote control devices, skateboards, scooters, inline skates and shoes with built-in wheels.
• Reservations are required for all group tours.  Advanced reservations are required for groups of 8 or more. 
• Groups with chaperones:  We require a minimum of 2 chaperones for any group of 5 or more, 3 chaperones for groups of 6-24, 4 chaperones for groups of 24-45.  The maximum number of guests per tour is 45.  Groups with 45 or more will need to secure the appropriate number of reservation spots.  Chaperones must be at least 18 years of age and are responsible for ensuring members of their group comply with all applicable policies and procedures.  Groups are required to remain together at all times and chaperones should be in the front and back of the group.  You will be required to identify your group’s chaperones before your tour begins.  Failure to comply with policies and procedures will result in cancellation of the group’s tour.
• Outside food is not permitted in our tour center or café. You may utilize our outside tables or purchase food from the café. Contact our Café for group reservations at 303-581-1308.

If you have any issues or concerns, please contact Shawnda Puckett at shawnda.puckett@hain.com or 303-581-1255.