Celestial Seasonings FAQs

Of course! We conduct free tours of our Boulder, Colorado facility almost every day of the year. For more information, please visit our Tour Center page.

Sure! Some of our favorite teas were originally suggested by our fans. You can send an email to consumerrelations@hain-celestial.com with your idea. Please note that we cannot offer compensation for ideas submitted in this way.

You can visit the Hain Celestial Group's employment page for an up-to-date listing of job opportunities here in Boulder and around the world.

Please click here for more information about charitable contributions and sponsorships.

In the United States and most of the world, our date codes show the day, month and year (in order) of the end of that box's shelf life. For example, "09FEB15" is February 9, 2015. In Canada, however, date codes are usually listed as year, month, and day (in order) – so "13MA11" is May 11, 2013.

The "Best By" date codes on our packages indicate the end of a particular box's shelf life. While we cannot guarantee that a tea meets our standards for taste after the "Best By" date, it is perfectly safe to drink when it is past expiration.

Yes! Our boxes are made from 100% recyclable materials and can be recycled again once you've enjoyed all of the tea.

We've always felt that strings and tags on tea bags only do one thing – produce unnecessary waste. So we choose to use a unique pillow-style tea bag that doesn't need a string, tag, staple or individual wrapper – and as a result, we save 3.5 million pounds of waste from entering landfills every year!

Yes. Our tea bags are manufactured through a totally chlorine-free (TCF) process, meaning that no dioxin is released into the environment. Plus, they never contain starch or gluten, and they're completely biodegradable and compostable – making them better for you and for our planet.

In addition to natural herbs, teas, spices and botanicals, some of our teas use natural flavors to achieve their unique tastes. The natural flavors we use are derived from real ingredients and do not contain artificial or synthetic additives. Please email us at consumerrelations@hain-celestial.com if you have a specific question or concern about natural flavors.

Yes. We clearly label products that contain allergens such as soy, dairy, tree nuts, peanuts, wheat and eggs as required by the U.S. Food and Drug Administration. We also indicate the gluten content of each product on the package. If you have any questions about allergens, please send us an email at consumerrelations@hain-celestial.com and we'll be glad to help.

Soy lecithin is a soy-based emulsifier (used to keep ingredients from separating) found in the natural flavors we use in some of our teas. We only use soy from non-GMO sources. All products that contain soy lecithin are clearly labeled on our packages and the product pages on our website. If you have any questions about soy lecithin, please send us an email at consumerrelations@hain-celestial.com.

Yes, a few Celestial Seasonings tea contain roasted barley, which contributes a small amount of gluten. We recommend reviewing the box of tea you’re interested in to make sure it says “gluten free”. If you have any questions about gluten, please send us an email at consumerrelations@hain-celestial.com and we'll be glad to help.

Each of our more than 70 varieties has its own product page on our website. On that product page, you'll find important information like Nutrition Facts, Ingredient Lists, Kosher certification, soy and gluten status, and much more. Click here to see an example of a product page.

Yes, each of our teas is certified Kosher. Information about Kosher certification can be found next to the Nutrition Facts panel on each package, as well as on each product's page on our website.

Antioxidants can help protect cells in your body by neutralizing the damaging effects of molecules called "free radicals." Vitamin C is most often recognized as having antioxidant qualities. Green tea (and white tea) naturally contains a special type of antioxidant called "flavonoids" that may account for green tea's reported health benefits.

Yes. We do not recommend adding milk to teas with hibiscus. This is because hibiscus is quite acidic by nature and will likely cause the milk to curdle.

Celestial Seasonings offers teas with a wide range of caffeine content – from naturally caffeine free herbal teas to green and black teas with naturally occurring caffeine. Please visit each variety's product page and look for "Caffeine Status" in the Ingredients & Nutritional Information section to determine if a tea contains caffeine. Products that do contain caffeine feature a Caffeine Meter that compares the caffeine content of the tea in question with that of other common beverages.

Green, black and white teas are all made from the leaves of the Camellia sinensis plant. The way tea leaves are handled after they are picked determines the type of tea they become.

Green tea is gently steamed or pan-fired right after picking to preserve its bright green color and fresh taste.

White tea is made from very young tea leaves and buds that are minimally processed after picking. Black tea is allowed to oxidize slightly before being dried to bring out a richer flavor.

Herbal teas contain no Camellia sinensis leaves at all. Their flavor comes from a combination of herbs, spices, botanicals and natural flavors. Since they contain no tea leaves, herbal teas are naturally caffeine free.

Each of our tea boxes includes detailed brewing instructions for that variety. For teas that we know taste great over ice, we include iced tea brewing instructions as well. For the most part, making iced tea is as easy as using two tea bags, steeping in a heat-resistant container for the recommended amount of time, and pouring over ice.

For a complete listing of the full range of natural and organic products available from the many Hain Celestial Group brands, please visit www.hain-celestial.com.

We purchase more than 100 natural herbs, teas, spices and botanicals from over 35 countries – from Egyptian chamomile to Oregon peppermint, and everything in between. In accordance with our Ethical Trade philosophy, we purchase the majority of our ingredients directly from the farmers and communities that grow them.

Yes. Our products are widely available in Canada. Please visit our Canadian website, for more information, or send us an email at consumerrelations@hain-celestial.com for a list of stores in your area.

Are your products available internationally?Yes. Celestial Seasonings teas are available in many countries. If you're outside the United States and Canada, please send an email with your location and products of interest to consumerrelations@hain-celestial.com. We'll let you know if the products are available in your area. You can also see a list of our international distributors here.

For questions regarding your order, please contact our Online Store, or call (866) 972-6879 (toll free) from Monday through Friday between 8 AM and 5 PM Pacific Time.

To purchase K-Cup portion packs, please visit our friends at Keurig. You'll be able to purchase every variety of Celestial Seasonings K-Cup available, including our delicious hot teas and specially formulated Perfect Iced Teas.

If you cannot find a particular variety through our store locator or Online Store, it's possible that it's temporarily out of stock or has been discontinued. You'll find a list of recently discontinued teas here. If you have questions about a specific product, send us an email at consumerrelations@hain-celestial.com.

To find our products at a retailer near you, please visit our store locator. You can also purchase any of our teas by visiting our Online Store (if you're in the United States).

If you're having trouble finding your flavor, send us an email at consumerrelations@hain-celestial.com and we'll be glad to help.

The best way to order our teas for your restaurant, small business or other organization is through your regular foodservice distributor.

If you don't currently have a distributor that carries Celestial Seasonings teas, please send an email with your complete contact information to consumerrelations@hain-celestial.com. A Sales Representative will contact you shortly. We also invite you to order directly from the Foodservice section of our Online Store.